Overview

CÉLORE respects your privacy and is committed to protecting your personal data. This policy explains what we collect, why we collect it, and your rights under UK data protection law.

Data We Collect

• Order data: name, contact details, billing and shipping address, and order details.
• Payment data: payments are processed by Stripe. We do not store full card details.
• Website usage data: IP address, device/browser data, and pages viewed.

How We Use Your Data

• To process and deliver orders, and provide customer support.
• To administer the website, prevent fraud, and keep it secure.
• To comply with legal obligations (e.g. accounting/tax record-keeping).

Legal Bases

• Contract: to perform our contract with you (your order).
• Legal obligation: to meet legal and regulatory requirements.
• Legitimate interests: to operate, secure, and improve our services.
• Consent: where required (e.g. certain marketing/cookies).

Sharing & Processors

We do not sell your personal data. We share it only where necessary to provide the service, including with payment processors, hosting and infrastructure providers, and shipping carriers.

International Transfers

Your data may be processed outside the UK. Where this happens, we use appropriate safeguards required by law.

Retention

We keep personal data only as long as necessary for the purposes above, including legal, accounting, or reporting requirements.

Your Rights

You may have the right to:

• access your personal data
• correct inaccurate data
• request deletion (in certain circumstances)
• restrict or object to processing (in certain circumstances)
• data portability (in certain circumstances)
• withdraw consent where processing is based on consent

To exercise your rights, contact us at official.celore@gmail.com.

Complaints

You can complain to the UK Information Commissioner's Office (ICO) if you are unhappy with how your data is handled.

Contact

Email: official.celore@gmail.com