1. Agreement to Terms

By accessing or using the CÉLORE website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Company Information

3. Product Information

CÉLORE operates a limited drop model for exclusive product releases.

• Product descriptions and images are accurate to the best of our ability
• Slight variations in color may occur due to screen settings
• Products are subject to availability
• We reserve the right to limit quantities per customer
• Presale and live pricing may differ as specified

4. Ordering and Payment

4.1 Order Process

When you place an order:

1. You make an offer to purchase the product
2. We send you an order confirmation email (not acceptance)
3. A binding contract is formed when we dispatch your order and send a shipping confirmation

4.2 Payment

• Payment is processed securely via Stripe
• We accept major credit/debit cards
• Payment is taken at the time of order
• All prices are in GBP (£) and include VAT where applicable

4.3 Inventory Reservation

When you enter checkout, inventory is reserved for 10 minutes. If payment is not completed within this time, the reservation may be released.

5. Pricing

• All prices are displayed in British Pounds (GBP)
• Prices include VAT at the applicable rate (currently 20%)
• Shipping costs are additional and shown at checkout
• Presale pricing is available during the presale phase only
• We reserve the right to change prices without notice, but this will not affect orders already placed

6. Delivery

See our Shipping Policy for full details. Key points:

• Delivery times are estimates, not guarantees
• Risk passes to you upon delivery to the carrier
• You must inspect goods upon delivery and report damage within 48 hours
• Failed deliveries due to incorrect addresses are non-refundable

7. Returns and Refunds

See our Returns Policy for full details. Summary:

• 30-day return window from delivery date
• Items must be unworn, unwashed, with tags attached
• Return shipping costs are customer's responsibility
• Refunds processed within 5-7 business days
• Cancellations before shipping: full refund
• Cancellations after shipping: subject to return policy

8. Waitlist

By joining the waitlist:

• You consent to receive early access notifications
• Early access does not guarantee product availability
• You may unsubscribe at any time
• Affiliate referral codes may be tracked via cookies

9. Affiliate Programme

9.1 Participation

Affiliates must:

• Apply and receive approval before promoting CÉLORE
• Comply with our affiliate guidelines
• Not misrepresent CÉLORE or our products
• Not use spam or deceptive marketing tactics

9.2 Commissions

• Commissions are tracked via unique referral codes
• 30-day cookie attribution window
• Tier-based commission structure (8%, 10%, 12%)
• Minimum payout threshold: £50
• Payouts processed monthly

9.3 Termination

We reserve the right to terminate affiliate accounts for policy violations, fraud, or at our discretion. Earned commissions up to termination will be honored.

10. Intellectual Property

All content on this website, including:

• Text, images, logos, and graphics
• Product designs and descriptions
• Website design and layout
• Trademarks and branding

are the property of CÉLORE Ltd and protected by copyright and trademark laws. Unauthorized use is prohibited.

11. User Conduct

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Interfere with website functionality or security
• Use bots or automated tools to make purchases
• Resell products for commercial purposes without authorization
• Engage in fraudulent transactions

12. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount you paid for the product
• We are not liable for delays or failures due to circumstances beyond our control
• Nothing in these terms excludes liability for death, personal injury, or fraud

13. Indemnification

You agree to indemnify and hold harmless CÉLORE Ltd from any claims, damages, or expenses arising from your violation of these terms or misuse of our services.

14. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

15. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the website after changes constitutes acceptance of the new terms.

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Governing Law

These terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer with mandatory rights in another jurisdiction.

18. Contact

For questions about these terms: